If you have a firewall, it's likely it will consider Guild Wars as an hostile program, so make sure it recognizes GW as a trusted program. Also note that updating GW might cause your firewall to consider it hostile again. I had big problems with Nortron and GW, it would either prevent the game from lunching or prevent it from running properly. Also check for spyware, viruses and update your video drivers if you haven't already done that.
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